Privacy Policy

Lofty AI Privacy Policy Last updated: 3 February 2026

1. About this Privacy Policy

Throughout this Privacy Policy, "we," "us," and "our" refer to Lofty AI Pty Ltd (ABN 20 684 224 271).

We are committed to ensuring the privacy of your personal information in accordance with the Privacy Act 1988 (Cth). This Privacy Policy applies only to your dealings with us, including via our websites or in connection with our products and services. If you follow a hyperlink to a third-party website, that site's own privacy policy will apply.

This Privacy Policy sets out how we collect, use, disclose, store, and otherwise process your personal information; how you may seek access to or correction of your personal information; and how you may make a complaint regarding a breach of this Policy or the Australian Privacy Principles.

We may update this Privacy Policy at any time by posting a revised version at our website. By engaging with us, you agree to this Policy as varied.

2. Collecting Your Personal Information

2.1 Types of Personal Information Collected

We may collect the following personal information: your full name, title, gender, occupation, residential address, email address, and telephone number; details about your character, background, qualifications, skills, employment history, salary, citizenship status, right to work, referee information, and professional profiles; information about any disabilities we may need to accommodate, as well as results of any criminal history, directorship, health, financial probity, or identity checks; and company details including ABN or ACN, tax information, and banking or payment information.

If you do not provide some or all of this information, we may be unable to provide our services, respond to your communications, or consider your job application.

2.2 When We Collect Your Personal Information

We may collect your personal information directly from you when you communicate with us via any medium, when we provide support, training, or implementation services, or when you submit a job application. We may also collect it indirectly through recruiters, recruitment agencies, publicly available data sources, or other third parties.

2.3 Cookies

We may collect cookies when you access or browse our websites. While cookies are not personal information, they may in some cases allow us to identify you. Any personal information obtained through cookies will be processed in accordance with this Policy. You may disable cookies in your browser, though this may limit some website functionality.

3. Using Your Personal Information

We use your personal information only for the purposes for which it was collected, including to respond to your communications, provide and improve our products and services, send promotional communications, and maintain a record of our dealings; to verify your information, consider job applications, conduct background checks, and contact you about available positions; to form or maintain business relationships; and to carry out our business or marketing processes.

We may also use your personal information for a secondary purpose related to the original purpose, provided you would reasonably expect us to do so. If you wish to opt out of promotional communications, please contact us via our website or use the opt-out mechanism included in the communication.

4. Disclosing Your Personal Information

We will not disclose your personal information except to our contractors and third-party service providers in connection with our business; to protect our rights, property, or personal safety; to enforce our contractual terms; to conduct background checks for job applications; where required or authorised by law; or with your consent.

We will not disclose your personal information to overseas recipients without your consent.

5. Storing Your Personal Information

We take all reasonable steps to protect your personal information from unauthorised access, disclosure, modification, misuse, or loss. This includes using industry-leading cloud providers, embedding privacy protections into our information-handling practices, and securely destroying or de-identifying personal information that is no longer needed, unless otherwise required by law.

6. Your Rights

You have the right to request access to, or correction of, your personal information. You may be asked to verify your identity before we can fulfil such a request. We may charge an administration fee for requests other than access requests.

Please contact our Privacy Officer at support@loftyai.com.au or by post at Level 6, 30 Pirie Street, Adelaide SA 5000, if you wish to access or correct your information, have questions or concerns about how your information is processed, or believe we have breached our obligations under the Privacy Act or this Policy.

We will endeavour to respond within 30 business days. If we refuse your request, we will notify you in writing with reasons and information about how to lodge a complaint.

If you are dissatisfied with the outcome, you may contact the Office of the Australian Information Commissioner at enquiries@oaic.gov.au, +61 2 9284 9666, or GPO Box 5218, Sydney NSW 2001.